Terms of service
Terms of Service
By accessing and using this website, you agree to the following terms and conditions. Please read them carefully before making a purchase.
General
We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to review this page periodically for changes.
Products & Descriptions
We make every effort to accurately display and describe our products. However, due to the natural and unique nature of stones, variations in color, shape, size, and texture are to be expected and are not considered defects.
All products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time without notice.
Pricing & Payments
All prices are listed in USD and are subject to change without notice. We reserve the right to correct any pricing errors at any time.
Payments must be completed at checkout using the available payment methods. Orders will not be processed until payment is received.
Orders
We reserve the right to refuse or cancel any order at our discretion, including but not limited to suspected fraud or unauthorized transactions.
If your order is canceled after payment has been processed, a full refund will be issued.
Shipping
Once an order has been shipped, we are not responsible for delays, lost packages, or carrier issues. Shipping times are estimates and not guaranteed.
Returns & Issues
All sales are final. However, if your order arrives damaged or incorrect, please contact us within 3 days of delivery with your order details and photos so we can review and resolve the issue.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages that may result from the use of our products or website.
Contact
If you have any questions about these Terms of Service, please contact us through our website.